How CogniCrew works
CogniCrew members are role-based AI virtual employees with defined workflows, configured tool access, and reporting.
Workflow intake
Define tasks, tools, approvals, escalation contacts, and templates.
Tool connection
Connect email/CRM/docs/ticketing systems and configure scopes.
Calibration
Run sample tasks and tune outputs to your preferences.
Go live (Draft Mode)
Start draft-first with clear review workflows.
Increase autonomy
Move to approvals and controlled execution when ready.
Autonomy ladder
Draft Mode
Drafts emails/ticket replies, summaries, records, and recommendations. Human approves anything that goes out or writes to systems.
Approve-to-Execute
CogniCrew prepares actions and executes only after approval.
Controlled Execution
CogniCrew executes within strict rules (whitelisted actions, thresholds, policies). Escalates on ambiguity.
Reporting & visibility
You're never in the dark. CogniCrew provides detailed activity logs and performance metrics.
- Activity summaries (what was done, what’s pending)
- Exceptions and blockers
- Throughput and cycle time